The Team Member Experience
A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:
Director of Operations
Full Time • Terrell
Replies within 24 hours
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Vision insurance
We are seeking a dedicated and experienced Director of Operations to lead the day-to-day management and long-term success of our independently owned and operated quick service restaurant in Dallas, Texas. This hands-on leadership role is ideal for someone who is passionate about people, service, and operational excellence—and wants to make a direct impact in a growing business.
Key Responsibilities:
- Oversee all aspects of restaurant operations including service, staffing, food quality, cleanliness, and guest satisfaction
- Hire, train, and develop team members to create a positive, high-performance work environment
- Monitor inventory, food and labor costs, and daily financial performance to meet profitability goals
- Ensure compliance with local health regulations, safety standards, and brand guidelines
- Maintain scheduling, shift coverage, and labor efficiency based on business needs
- Handle guest concerns professionally to maintain strong community relationships
- Work directly with ownership on business strategy, budgeting, and future growth opportunities
- Implement systems and best practices to improve service consistency and operational efficiency
- Lead with a “working manager” mindset—supporting the team on the floor as needed
Qualifications:
- 3+ years of quick service or fast casual restaurant management experience
- Strong leadership and team-building skills
- Proven ability to manage operations and control costs
- Excellent communication, time management, and problem-solving abilities
- Knowledge of food safety, labor laws, and local health codes
- Comfortable working flexible hours, including weekends and holidays
- Passion for hospitality and a strong customer-service mindset
Benefits:
- Competitive salary based on experience
- Performance-based bonuses
- Paid time off
- Employee meals and discounts
- Direct influence on business decisions and workplace culture
Compensation: $18.00 - $30.00 per hour
Our mission at Chick-fil-A Terrell is to "Be REMARKable" and that starts with you! We are always looking for hardworking, professional, and friendly team members with a heart for great service to be apart of our team.
We are look for full and part time team members with flexibility in scheduling to see the needs of the business.
We're always looking for talented individuals that want to join our award winning team. We're looking for people passionate about service, hospitality and operational excellence.
(if you already have a resume on Indeed)
Or apply here.
Competitive Pay
Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
Flexible Hours
You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
Closed Sundays
All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
No Experience Is Necessary
We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know.
College Scholarships
At Chick-fil-A, we believe everyone deserves an education. We offer Leadership Scholarships to eligible employees who qualify.